Fast & Fully Insured EU Delivery
All bikes are dispatched in heavy-duty reinforced packaging within 24 to 48 hours from our central hubs in Frankfurt, Germany and Rotterdam, Netherlands.
⏱️ Delivery Timelines Across the 27 EU Member States
| Region / Country | Logistics Carrier | Transit Time | Shipping Cost |
|---|---|---|---|
| 🇩🇪 Germany & 🇦🇹 Austria | DHL Freight Express | 1 - 2 Business Days | FREE |
| 🇳🇱 Netherlands, 🇧🇪 Belgium, 🇱🇺 Luxembourg | DPD Benelux / PostNL | 1 - 3 Business Days | FREE |
| 🇫🇷 France & 🇮🇹 Italy | Chronopost / BRT Express | 2 - 4 Business Days | FREE |
| 🇪🇸 Spain & 🇵🇹 Portugal | SEUR / Correos Express | 3 - 4 Business Days | FREE |
| 🇵🇱 Poland, 🇨🇿 Czechia, 🇸🇰 Slovakia | DPD Central Europe / InPost | 2 - 3 Business Days | FREE |
| 🇸🇪 Sweden, 🇩🇰 Denmark, 🇫🇮 Finland | PostNord Nordic Express | 3 - 5 Business Days | FREE |
All 27 EU Member States Covered: In addition to the primary zones listed above, we provide direct door-to-door delivery across all 27 member states of the European Union—including Ireland, Greece, Hungary, Romania, Bulgaria, Croatia, Slovenia, Estonia, Latvia, Lithuania, Cyprus, and Malta. Because all stock is physically stored within European Union customs territory, shipments move under the intra-community trade framework with 0% import duties, 0% customs handling surcharges, and fully inclusive European VAT.
📦 85% Pre-Assembled Delivery
Your e-bike arrives 85% pre-assembled in an armored double-wall carton. All required assembly tools, charger, pedals, and quick-start manuals in 12 languages are included in the box.
Assembly takes approximately 15 to 20 minutes: simply mount the front wheel using the quick-release skewer, secure the handlebar stem with the included hex keys, screw in the left and right pedals, and check tire pressure. Every bicycle undergoes a factory multi-point pre-delivery inspection before carton sealing.
📍 Real-Time GPS Tracking
As soon as your shipment departs the Frankfurt or Rotterdam hub, an email containing your tracking number and live delivery window is sent immediately.
Our integration with major European freight partners provides automated SMS and email dispatch notifications. You can track your carrier vehicle in real time, view scheduled delivery time slots, or request delivery redirection to a secure drop-off point directly through the carrier's tracking portal.
🛡️ Armored Packaging Engineering & Transit Protection
Shipping heavy electric bicycles across international European road corridors requires industrial-grade packaging engineering. Every Aipas bicycle is encased in a customized, heavy-duty 7-ply double-wall corrugated shipping carton engineered to withstand up to 120 kg of external compressive stacking pressure.
📋 Delivery Receipt & Handover Inspection Guide
All shipments dispatched from Aipas Europe travel with 100% comprehensive carrier transit insurance. To ensure complete protection and expedited processing in the rare event of transit mishandling, please follow these standard handover steps:
- Exterior Carton Inspection: When the delivery driver arrives, inspect the outer carton before signing the electronic handover terminal. Note any visible gouges, tears, crushed corners, or broken strapping bands.
- Endorse Handover if Damaged: If the packaging displays significant external damage, sign the proof-of-delivery terminal with the explicit remark: "Received with damaged carton — subject to internal inspection."
- Unboxing & Hardware Check: Unpack the contents and verify that all frame components, battery keys, charger, tool kit, and pedals are present and undamaged.
- Immediate Support Notification: In the rare event of transit damage or missing accessories, contact our European support team via WhatsApp or online support within 48 hours with photos of the outer carton and damaged parts. We dispatch immediate replacement components directly from Frankfurt or Rotterdam within 24 hours.
🚚 Curbside Delivery & Freight Appointment Protocols
Heavy cargo models—such as the Aipas A8 PRO 3-Wheel E-Trike and the M2 Pro—are transported via dedicated heavy-freight networks equipped with hydraulic tail-lift delivery vehicles. Prior to final delivery, the local freight depot contacts you via telephone or SMS to arrange a convenient delivery appointment window (morning or afternoon).
All deliveries are carried out as curbside service directly to your property entrance, building driveway, or ground-floor lobby. Our freight carriers utilize electric pallet jacks to maneuver cartons safely off the vehicle. We recommend having a second person available to assist in carrying the carton indoors if you reside in an upper-floor apartment without elevator access.
🏝️ Island & Remote EU Territories Delivery Details
For deliveries to offshore European islands—including the Balearic Islands (Mallorca, Ibiza, Menorca), the Canary Islands, Corsica, Sardinia, Sicily, and the Greek Aegean and Ionian archipelagos—shipments are routed via integrated maritime roll-on/roll-off (RoRo) ferry connections. Transit times to island destinations typically require an additional 2 to 4 business days. All island deliveries are fully insured against maritime transit risks, ensuring your e-bike arrives in pristine condition.