AVG-gegevensbescherming en privacybeleid
Deze privacyverklaring legt uit hoe Aipas Electric Bikes Europe GmbH persoonsgegevens verwerkt conform de Algemene verordening gegevensbescherming van de EU (Verordening (EU) 2016/679 – AVG).
1. Verwerkingsverantwoordelijke
Aipas Electric Bikes Europe GmbH, Mainzer Landstraße 180, 60327 Frankfurt am Main, Duitsland. E-mail: [email protected].
2. Doel van de verwerking
Persoonsgegevens die tijdens het afrekenen worden verzameld (naam, bezorgadres, e-mailadres, telefoonnummer) worden uitsluitend verwerkt voor orderafhandeling, zendingsopvolging en wettelijke fiscale en garantiedocumentatie (art. 6, lid 1, onder b en c AVG).
3. Gegevensbeveiliging en opslag
Ons platform past technische maatregelen op ondernemingsniveau toe volgens de OWASP Top 10-richtlijnen. Wij bewaren geen gevoelige betaalgegevens.
4. Payment Processing
Card and wallet payments are processed by Stripe Payments Europe, Ltd. (Ireland). When you choose card payment you are redirected to Stripe's hosted payment page; your card details are entered there and never reach our servers (Art. 6(1)(b) GDPR). Stripe's own privacy notice applies: https://stripe.com/privacy. SEPA transfers are made from your own bank. We store your order data (items, amounts, delivery details, payment reference) for contract fulfilment and statutory retention periods.
5. Website Analytics (First-Party, Cookieless)
We measure how the store is used with our own analytics system running on our own server — no data is sent to Google or any other third party. It sets no cookies and stores no identifier on your device. Your IP address is never stored: the server derives a short-lived pseudonymous value from it that changes every day and cannot be reversed, and this value is used solely to count unique visitors (Art. 6(1)(f) GDPR — legitimate interest in understanding aggregate store usage). Browsers signalling "Do Not Track" or Global Privacy Control are counted without any visitor value at all. Aggregated data is retained for a maximum of 400 days.
6. Live Chat
If you use the chat widget, we process the messages you send, the page you were on, and — only if you choose to provide them — your name and email address, in order to answer your enquiry (Art. 6(1)(b) and (f) GDPR). Conversations are stored on our own server and are not shared with third parties. You can request deletion of a conversation at any time via [email protected].
7. Your Rights
You have the right of access, rectification, erasure, restriction, data portability and objection (Art. 15–21 GDPR), and the right to lodge a complaint with a supervisory authority. Contact: [email protected].
Deze vertaling wordt uitsluitend ter informatie verstrekt. Bij afwijkingen prevaleert de Duitse versie van dit document.